Terms - Privacy Policy


 

This notice describes our privacy policy, legal Notice, Delivery and returns.

JWM Interiors Limited is committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. No information collected by us on this site will be sold, rented or loaned except as expressly stated in this Privacy Policy and consented to by you.

Control of personal information

Any personal information provided to or to be collected by JWM Interiors Limited is controlled primarily by JWM Interiors Limited, of:

JWM Interiors Limited, 8 Main Street, Osgathorpe, Leicestershire, LE12 9TA

What information do we collect and how do we use it?

We will not collect any information about individuals, except where it is specifically and knowingly provided, for example, at the time of registration (if applicable) or at the time of ordering. This data is referred to in this policy as ‘personal information’. When you order online, by telephone, complete our store order or enquiry forms, we collect personal information such as your name, e-mail address, delivery address, telephone number, credit or debit card number and the card’s expiry date. This allows us to process and fulfil your order(s) and to notify you about the status of your order(s).

We will also collect non-transactional data should you enter a competition, request a brochure, take part in a survey, request an e-newsletter or contact www.jwminteriors.com via one of the electronic forms provided. We may also use the information we collect to occasionally notify you about news and information about goods and services we think you may find valuable including new www.jwminteriors.com services and important functionality changes to the website. At every point on the site where such personal information is collected, we give you the option to tell us if you do not want your personal information used in this way. If at any later stage you decide you would rather not receive such information please contact us online at info@jwminteriors.com stating in the subject ” Remove from all promotions and advertising. ” Best endeavours will be made to remove you as soon as is possible.

The information collected will also be used to help us provide further services on this site in the future. Will JWM Interiors Limited share the information it receives? We may in the future employ other companies (contractors) and individuals to perform functions on our behalf. Examples of this would include fulfilling orders, carrying out surveys and installations, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments, and providing customer service. Such contractors would have access to personal information needed to perform these functions, but may not use it for other purposes.

Other JWM Interiors Limited related or subsidiary companies may in the future also wish to provide you with news and information about goods and services that maybe of interest to you. At every point on the site where such personal information is collected, we give you the option to tell us if you do not want your personal information disclosed in this way. If at any later stage you decide you do not wish us to continue to disclose your information in this way please contact us online at info@jwminteriors.com stating in the subject ” Remove from all promotions and advertising. ” Best endeavours will be made to remove you as soon as is possible.

We may share non-personal aggregate statistics data about visitors to this site, sales and traffic patterns with connected companies or other parties. However we do not sell or share any information about you as an individual user of this site unless you agree to us doing so.

Cookies

Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and help us to track visitors to our site, so we can better understand what portions of our site best serve you.Our cookies do not contain any personally identifying information, but they do enable us to store items in your Shopping Basket between visits. Most Web browsers automatically accept cookies, but you can usually change your browser settings to prevent this. It is possible to purchase using www.jwminteriors.com unless you have cookies turned on and we recommend that you leave them turned on. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Links

We may from time to time establish relationships with other companies that will enable you to access the web sites of such companies directly from our site. Each individual company operates its own policy regarding the sale of personal information and the use of cookies. If you have a particular interest or concern regarding the way your personal information will be used then you are advised to read the privacy statement on the relevant site.

We will try to provide you with links to high quality, reputable sites which we believe will be of interest and relevant to you, but please note that such third party sites are not under our control and we do not contribute to the content of such sites. When you click through to these sites you leave the area controlled by JWM Interiors Limited. We cannot accept responsibility for any issues arising in connection with either the third party’s use of your data, the site content or the services offered to you by these sites. How does JWM Interiors Limited protect customer information?
When you place orders, we offer the use, through our third party e-commerce transactional provider, of a secure server. The secure server software (SSL) encrypts all information you input before it is sent anywhere.

What choices do I have?

You do not have to provide JWM Interiors Limited with any of the information requested. If at any stage you change your preferences and decide you would rather not receive news and information about goods and services from JWM Interiors Limited or from other companies in it’s connection please contact us online by e-mailing info@jwminteriors.com stating in the subject “Remove from all promotions and advertising.” Best endeavours will be made to remove you as soon as is possible.

Children

JWM Interiors Limited does not sell products for purchase by children. We sell childrens products for purchase by adults. If you are under 18, you may use www.jwminteriors.com only with the involvement of a parent or guardian.

How do I make a complaint to JWM Interiors Limited?
JWM Interiors Limited will undertake to handle a complaint fairly and competently. We will keep you informed either by telephone or email at each stage and will endeavour to fully resolve your complaint within5 working days. If you are still not happy with the way your complaint is being handled you should write to:
JWM Interiors Limited (Complaints)
8 Main Street, Osgathorpe, Leicestershire, LE12 9TA

Delivery

All JWM Interiors furniture comes with free nationwide delivery on orders